Refund and Returns Policy

Last Updated: September 2, 2026

Link Previewer Pro is a digital product operated by CattoDevs. This policy explains how refund requests for Link Previewer Pro licenses are handled.

Digital Product Notice

Link Previewer Pro is a digital browser-extension license. No physical product will be shipped, and no physical return is required.

Access to premium features is provided through a license key or account activation after successful payment.

Seven-Day Refund Eligibility

You may request a refund within seven (7) calendar days from the date of purchase if:

  • Your valid license key does not work;

  • Premium features cannot be activated despite meeting the published system and browser requirements;

  • A technical defect prevents you from substantially using the product;

  • The product materially differs from its description at the time of purchase; or

  • We are unable to resolve an eligible licensing or technical issue after being given a reasonable opportunity to provide support.

We may ask you to provide relevant information, such as your order number, browser and operating-system versions, screenshots, or error messages, so we can investigate the issue.

Non-Refundable Cases

Subject to applicable consumer-protection laws, refunds are generally not provided for:

  • A change of mind after the license has been successfully activated and the premium features are working;

  • Failure to review the clearly disclosed product description, features, limitations, or system requirements before purchasing;

  • Use of an unsupported browser or operating system;

  • Problems caused solely by modified browser environments, incompatible third-party extensions, security software, network restrictions, or other third-party services outside our control;

  • Misuse, abuse, unauthorized license sharing, resale, or violation of the applicable license terms; or

  • Refund requests submitted after the seven-day refund period that are not based on rights or remedies available under applicable law.

A compatibility exclusion will not apply when your device meets our published requirements and the problem is caused by a defect in Link Previewer Pro.

Duplicate Payments

If you are charged more than once for the same intended purchase, contact us promptly. Once the duplicate transaction has been verified, the duplicate payment will be refunded to the original payment method.

Before Requesting a Refund

Please contact us before requesting a refund so we can investigate and attempt to resolve the problem. Many activation, browser, and compatibility issues can be resolved through technical support.

Contacting support does not waive any rights you may have under applicable consumer-protection laws.

Approved Refunds

Approved refunds will be submitted through the original payment method whenever supported by the payment provider.

We will notify you after the refund has been submitted. The time required for the refunded amount to appear in your account may depend on your bank, card issuer, electronic-wallet provider, or other payment provider.

After a full refund is approved:

  • The corresponding license may be deactivated;

  • Premium features associated with that license will no longer be available; and

  • You must discontinue using the refunded license.

Statutory Consumer Rights

This policy does not exclude, restrict, or replace any refund, repair, replacement, warranty, or other remedy that cannot lawfully be excluded under the Consumer Act of the Philippines, the Internet Transactions Act of 2023, or any other applicable law.

Where applicable law provides the customer with rights beyond the voluntary seven-day refund period stated above, those rights will continue to apply.

Contact Us

To request a refund or obtain technical assistance, contact:

Merchant: CattoDevs
Product: Link Previewer Pro
Support: https://linkpreviewerpro.com/support
Email: support@linkpreviewerpro.com

Please include your order number and the email address used for the purchase.